If your item is lost by the courier/delivery company or damaged in transit we will replace your item at no cost to you.
All of our products are custom made to your own personal specifications, as such they cannot be re sold. Because of this we cannot accept returns for refunds unless your product is faulty.
Your rights to cancel orders & return goods are protected under the EU Distance Selling Directive.
To view this please select the link below.
www.legislation.gov.uk
